All Systems Operational

About This Site

Welcome to Social Value Portal's page for real-time information on our platforms and resources. You'll find live and historic data here on system performance and interruptions to access.

For historic uptime prior to April 2025, please visit: http://stats.pingdom.com/3n77nc2ens9h?_gl=1*s2ukrv*_gcl_au*MjExMzA2NjM1NS4xNzQ0Mzc1OTU0

Uptime over the past 90 days. View historical uptime.
Social Value Portal platform Operational
Server Instance (GBR84) Operational
Social Value Academy Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 28, 2026

No incidents reported today.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

Salesforce platform incident (20004433)
Resolved - Our instance is now up and running and we are seeing people log in and use the platform successfully. Salesforce have confirmed that the fix is being rolled out, and that they are working on a code-level permanent fix.
Sep 16, 11:47 UTC
Update - Salesforce have confirmed that a rollout is in progress and customers are starting to see their service return to normal. We are seeing users able to log in again now, but will continue to monitor the situation.
Sep 16, 11:27 UTC
Monitoring - Salesforce have advised that they have validated a fix successfully on a test instance, and are now in the process of rolling out the fix to all impacted instances.
Sep 16, 11:08 UTC
Update - One of the Salesforce core infrastructure system components experienced increased load, which limited its capacity to process requests. They are working on a fix to resolve this issue and restore services.
Sep 16, 10:22 UTC
Identified - Investigations by Salesforce indicate that requests are stalling while waiting on a response from an internal login service, which is using up available server resources, which is affecting users being able to log on to the Social Value Portal application. They are attempting to restart the service to fix this.
Sep 16, 09:29 UTC
Investigating - We are aware that there are intermittent page loading problems on the platform, due to issues with Salesforce infrastructure. The issue is currently being investigatedd.
Sep 16, 08:46 UTC

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

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